Fixes2 minUpdated May 7, 2026

What to send support

Send who you are, the URL, organization, package or request id, expected outcome, actual blocker, and urgency.

Minimum packet

A useful support request includes your name, work email, organization, page URL, package or request id if known, expected outcome, actual blocker, and deadline.

For evidence issues

Include screenshots with labels visible, the capture or package field in question, and why the evidence matters to the buyer decision.

Still blocked?

Send support the page URL, package or request id if known, expected outcome, and the exact blocker.

Contact support