Fixes2 minUpdated May 7, 2026

Broken link or page

Send the URL, referring page, expected destination, and whether this blocked buyer access, capture access, or hosted evaluation.

What matters

A broken public route has different urgency than a broken paid access or hosted-evaluation route. Tell support what the route was supposed to unlock.

Helpful details

Include the URL, previous page, browser, account email if signed in, and a screenshot of the error.

Still blocked?

Send support the page URL, package or request id if known, expected outcome, and the exact blocker.

Contact support