Fixes2 minUpdated May 7, 2026

Urgent review escalations

Escalate when an active buyer evaluation, access blocker, rights concern, or hosted runtime issue is blocking a time-sensitive decision.

Urgent examples

Urgent review is appropriate for active buyer access blockers, live hosted-evaluation failures, rights/privacy ambiguity in a buyer handoff, or a package issue blocking a scheduled review.

Say why

State the deadline, affected buyer or team, blocked decision, and the exact evidence or access issue. Support cannot infer urgency from a vague message.

Still blocked?

Send support the page URL, package or request id if known, expected outcome, and the exact blocker.

Contact support