Fixes2 minUpdated May 7, 2026

Sign-in troubleshooting

Use the same work email, avoid duplicate accounts, and send support the route, email, and expected workspace.

Try first

Confirm you are using the intended work email, reset password if needed, and open the current Blueprint domain rather than an old copied link.

Contact support

Send your work email, organization, expected workspace or package, error text, and the page URL.

Still blocked?

Send support the page URL, package or request id if known, expected outcome, and the exact blocker.

Contact support