Fixes3 minUpdated May 7, 2026
Hosted session is not loading
Refresh once, check sign-in, then send support the session URL, browser, screenshot, visible diagnostic, and action taken.
Quick checks
Confirm you are signed in with the right account, reload once, try a current browser, and check whether the evidence panel or package link still opens.
Escalate with details
Send the hosted session URL, site/package name, browser, timestamp, screenshot, and whether the failure happened before or after the runtime view started.