Billing3 minUpdated May 7, 2026

Seat and workspace access

Seats and workspace access should match organization, package, hosted evaluation, and license scope.

Access follows the work

A user should receive access to the workspace, request, package, or hosted session needed for their role. Support may ask for organization and domain confirmation.

Adding teammates

Send support the teammate email, organization, role, and which package or hosted session they need to inspect.

Still blocked?

Send support the page URL, package or request id if known, expected outcome, and the exact blocker.

Contact support