Billing And Access
Access, seats, licensing, checkout, invoices, and procurement paths for buyer teams.
Choose the right support pathWhere to go when you need a package, hosted review, capture access, or human reply.StartPackage access vs hosted evaluationWhen to use each buyer path.PackagesHow to read package provenanceWhat the evidence labels mean.PackagesReport a hosted runtime issueWhat to send if the hosted view behaves incorrectly.HostedWhat to send supportThe minimum packet that gets a useful reply.Fixes
3 min readPricing basicsHow to approach package and hosted-review pricing.2 min readCheckout and invoicesHow billing support handles payments and receipts.3 min readSeat and workspace accessHow workspace access is assigned.4 min readLicense scope basicsWhat license scope can cover.2 min readPurchase orders and procurementHow to route commercial paperwork.2 min readCancellations and changesHow to request billing or scope changes.
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Route the blocker with evidence.
Support works fastest when the request includes the exact page, package, session, or request id plus the outcome you expected.