Start3 minUpdated May 7, 2026
Choose the right support path
Use buyer contact for a known site, hosted evaluation for an existing package, capture access for capturer questions, and support for access or evidence issues.
If you are buying
Use the buyer contact path when your team knows the site, robot, workflow, or deployment question. Blueprint will route the request before asking for a calendar slot.
If you are evaluating
Open the hosted evaluation path when a package exists and the next question is whether the evidence, routes, and runtime view answer your deployment question.
If you are capturing
Use the capture path only for lawful public-facing routes and markets where Blueprint is accepting or reviewing capture coverage.